Terms of Service

These Terms of Service ("Terms") form a binding agreement between Expert Incubators LLC, a Florida limited liability company doing business as Limitless ("Limitless", "we", "us", "our"), and you ("you", "Customer"). By accessing limitlessai.app, any subdomain (including offer.limitlessai.app, dash.limitlessai.app, dev.limitlessai.app), or any pre-built site we deliver to you, or by paying the monthly subscription fee, you agree to these Terms.

01The Service

Limitless builds and hosts websites for local service businesses. We assemble a draft of your website from publicly available data — including your Google Business Profile — and offer it to you on a month-to-month subscription. The website is delivered ready-to-use; ongoing service includes hosting, SSL, uptime monitoring, content edits, and support.

02Subscription & Billing

The Service is offered at $49 per month, billed monthly in advance through Stripe, Inc. By providing payment information you authorize recurring monthly charges until you cancel.

• No contract. Cancel at any time from your customer dashboard or by emailing [email protected].
• Cancellation effect. Cancellation prevents future billing. Your site remains live until the end of the paid period and then goes offline.
• Refunds. Subscription charges are non-refundable except where required by law or where, at our sole discretion, we determine a refund is appropriate. If you cancel before the end of your first billing period and have not used the Service, we will issue a full refund to the original payment method.
• Failed payments. If a payment fails, we may suspend the Service after a reasonable retry period. Continued non-payment terminates your access.
• Price changes. We may revise pricing on 30 days' written notice. If you do not accept a price change, you may cancel before it takes effect.

03Cold Outreach & Pre-Built Sites

Limitless sends unsolicited commercial email to business addresses sourced from publicly available data, including but not limited to Google Business Profile. Each outreach message identifies us as the sender, links to the pre-built site, and includes a method to opt out.

Our outreach uses truthful, accurate subject lines and "From" header information that matches our sending domain (limitlessai.app), consistent with the CAN-SPAM Act (15 U.S.C. § 7704) and California Business and Professions Code § 17529.5. We do not use misleading or deceptive headers, "Re:" or "Fwd:" pretexts, or third-party identities to imply existing relationships.

Opting out — by replying with "stop", "unsubscribe", or similar; by emailing [email protected]; or by ignoring the message — adds your address to our suppression list and we will not contact you again. Opt-outs are honored within 10 business days, typically within one.

Receiving our outreach does not obligate you. The pre-built site remains inactive (not publicly indexed under your domain, no charges) until you affirmatively claim it via the Stripe checkout.

Right to object — takedown of pre-built site

04Acceptable Use

You agree not to use the Service to:

• Violate any law, regulation, or third-party right.
• Host content that is illegal, defamatory, deceptive, obscene, or infringes intellectual property.
• Misrepresent your business, services, licensure, or qualifications.
• Send spam, malware, or harvest data through the Service.
• Reverse-engineer, decompile, or attempt to extract source code from our platform.
• Use the Service to compete with us in building or selling local business websites.

We may suspend or terminate accounts that violate this section, without refund.

05Intellectual Property

What you own

You own all content you provide to us — your business name, logos, photographs, copy edits, descriptions, and brand assets — and all content you direct us to add to your site after you claim it. You grant Limitless a worldwide, non-exclusive, royalty-free license to host, display, modify (for technical purposes), and back up that content solely to operate the Service.

What we own

Limitless owns the platform, source code, design system, templates, AI chat infrastructure, brand, and all underlying technology. We grant you a limited, non-transferable, non-exclusive license to use your assigned website while your subscription is active.

If you cancel

You may request an export of your content (copy, photos, brand assets you uploaded) in a clean format at any time within 30 days of cancellation. We do not transfer ownership of the platform, templates, or design system.

06AI Chat Disclosure

Our website includes an AI-powered chat assistant. The assistant is built on Anthropic's Claude API and is not a human agent. The chat agent identifies itself as AI when asked. We do not warrant the accuracy, completeness, or timeliness of any response generated by the AI chat assistant. AI-generated responses are provided for informational purposes only.

• Conversations may be reviewed for product improvement and quality assurance.
• Responses may be inaccurate or out of date. For binding or definitive answers, contact a human at [email protected].
• The chat is not legal, medical, financial, or professional advice.
• Do not share sensitive personal information (Social Security numbers, payment card numbers, government IDs) in the chat. If you do, we will purge it.

07SMS Program Terms

By opting in to receive SMS messages from Limitless, you agree to the following terms. Full operational details are also in our SMS Communications Policy.

7.1 Program Identification

• Brand: Expert Incubators LLC, doing business as Limitless
• Program Name: Limitless Website & Engagement Notifications
• Program: Transactional and service communications including website delivery updates, account notifications, subscription reminders, support follow-up, and sales inquiry follow-up for prospective and active Limitless customers
• Sender: Expert Incubators LLC, 510 S Tangerine Ct., Eagle Lake, FL 33839-3511
• Eligibility: U.S. mobile subscribers aged 18 or older who are the account holder or authorized user of the enrolled mobile number

7.2 Opt-In

You may opt in by submitting your phone number on any contact or opt-in form at limitlessai.app, by texting a designated keyword to our number, or by providing explicit verbal consent during a sales or onboarding call. Consent to receive SMS is not a condition of purchasing any product or service from Limitless. By opting in, you confirm you are 18 or older, the account holder or authorized user of the number provided, and that you have read these SMS Program Terms.

7.3 Message Frequency

Message frequency varies based on your account activity and engagement stage. You can expect approximately 2–6 messages per month. Frequency may temporarily increase during onboarding, active support cases, or scheduled delivery windows.

7.4 Message and Data Rates

Message and data rates may apply. Charges are governed by your wireless carrier's plan. Limitless does not charge separately for SMS.

7.5 Opt-Out

Reply STOP, CANCEL, UNSUBSCRIBE, END, or QUIT to any message to opt out immediately. You will receive one final confirmation, then no further messages. You may also email [email protected] with subject "STOP SMS" to opt out by email. To re-enroll, you must explicitly re-submit your consent.

7.6 Help

Reply HELP, INFO, or SUPPORT to any message for assistance. You may also email [email protected] or visit limitlessai.app/a2p for full program details.

7.7 Supported Carriers and Carrier Disclaimer

The Limitless SMS program is available on major U.S. wireless carriers, including but not limited to: AT&T, T-Mobile, Verizon, US Cellular, and Sprint. Wireless carriers are not liable for delayed or undelivered messages. Limitless is not responsible for charges, errors, or failures arising from third-party carrier networks, device compatibility issues, or network congestion.

7.8 Sample Messages

Examples of messages you may receive from this program:

• "Limitless: Your website is ready to preview at [link]. Reply STOP to opt out. Msg & data rates may apply."
• "Limitless: Your subscription renews in 3 days. Questions? Reply HELP or email [email protected]. Reply STOP to opt out."
• "Limitless: Following up on your website inquiry. Available for a quick call? Reply STOP to opt out. Msg & data rates may apply."
• "Limitless: Your support request has been resolved. Let us know if you need anything else. Reply STOP to opt out."

7.9 Privacy

See our Privacy Policy for full information about how we collect, use, and protect SMS opt-in data.

08Third-Party Services

The Service relies on third parties including Stripe (payments), Anthropic (AI), Twilio (SMS), and our hosting providers. Your use of these is subject to their respective terms. We are not responsible for outages, errors, or policy changes from third-party providers.

09Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF DATA SOURCED FROM PUBLIC SOURCES. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE SERVICE, OR ANY SPECIFIC RANKING, LEAD VOLUME, OR REVENUE OUTCOME.

10Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIMITLESS, ITS OWNERS, OFFICERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

11Indemnification

You agree to defend, indemnify, and hold harmless Limitless and its owners, officers, employees, and contractors from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from (a) your content, (b) your violation of these Terms, (c) your violation of applicable law, or (d) your violation of any third-party right.

12Termination

You may terminate your subscription at any time as described in Section 2. We may terminate or suspend your access immediately, without notice, for material breach of these Terms, non-payment, or activity that creates legal or reputational risk to Limitless. Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law survive termination.

13Governing Law & Venue

14Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top will reflect changes. Material changes will be communicated by email to active subscribers and posted on this page at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.

15Miscellaneous

• Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Limitless regarding the Service.
• Severability. If any provision is found unenforceable, the remaining provisions remain in full force.
• Assignment. You may not assign these Terms without our prior written consent. We may assign without restriction.
• No waiver. Failure to enforce a provision is not a waiver of future enforcement.
• Force majeure. Neither party is liable for delays caused by events beyond reasonable control.

16Contact

Questions about these Terms? Email us at [email protected].